Communicating is so very challenging. This Ted talks puts a label on one facet of the challenge. I encourage everyone to take the time to watch this talk and think about the role of jargon in your organization.
There is no doubt the potential of many people is undermined by the absence of positive role models and mentors. J.D. Vance tells the story of many in this Ted talk and his book Hillbilly Elegy: A Memoir of a Family and Culture in Crisis